The PRoblem
80% of unknown calls go unanswered
Learn how the growing spam and fraud problem is hurting your customers, and your opportunity to build trust.
The negative business impacts of unanswered calls:
- 22% Missed revenue goals
- 21% Reduced lead volume
- 21% Lowered team productivity
Display your branded caller ID to engage with more customers, faster
- Individual numbers
Empower employees to represent your company professionally on their device. - Business units
Ensure a consistent and professional impression for customer service engagements. - Corporate numbers
Enhance your outbound calls on your corporate number with custom branding. - Department names
Apply distinct names for your different departments so it reflects the correct identity. - Regional offices
Brand your company calls even for external service providers, like BPOs.
testimonials
Real world examples of success
Discover how innovative companies across industries successfully use Hiya Branded Call.
Unlocking Growth: How Branded Call Elevated Customer Retention and Upsell Success
- 22% increase in contact rate
- 29% increase in call duration
- Increased Retention: Higher customer renewal rates
Faster Payments, Happier Customers: How Branded Call Improved Collections Efficiency by 35%
- 55% increase in right party contact rate (RPC)
- 44% decrease in calls < 4 seconds
- Shortened Collection Cycle: 35% faster response rate on billing inquiries and payment reminders
Reducing No-Shows: How Branded Call Improved Appointment Attendance by 25%
- 32% increase in first attempt answer rate
- 18% increase in contact rate
- 25% reduction in no-shows, improving operational efficiency
From missed opportunities to closed deals: How Branded Call boosted lead conversion rates
- 32% increase in first attempt answer rate
- Increased Revenue: Increased lead-to-opportunity conversion rates, resulting in higher sales
- Improved Deal Velocity: Faster connection times with leads, reducing the average sales cycle length
Standing Out in a Crowded Market: How Branded Call Increased Prospect Engagement by 30%
- 15% increase in first attempt answer rate
- 35% increase in call duration
- Increased Engagement: More outbound calls answered, creating more sales conversations
Your security and privacy is our priority
Compliant with all international standards:
- SOC 2 Type 2 compliant
- ISO 27001 certified
- Compliant with international security laws and regulations
- Hiya Data Privacy Officer
- Proven & trusted solution to meet your regulatory requirements for call security
Connect with more customers
Hiya's Branded Call ensures your calls are recognized, trusted, and answered.
- Display your business name, logo, and call reason
- See an increase in answer rates
- Build customer trust by reducing unknown caller frustration
Built for pros whose day runs on call
The Hiya AI Phone app blocks spam, takes call notes, generates summaries and keeps you organized — so you can focus on what matters.
