80% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business.
Make your companies calls more recognizable. Learn how Hiya can drive value for your business.
With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue.
Prevent caller reputation issues and complaints with customer-friendly calling practices.
BT’s new Enhanced Call Protect on Digital Voice has successfully blocked more than 2,430,000 scam and identified 17,700,000 spam calls to landlines since the new scam protection service from Hiya was introduced in May.
In the first six months of 2024, Hiya flagged nearly 20 billion calls as suspected spam – more than 107 million spam calls everyday. Hiya’s data showed spam flag rates of more than 20% of unknown calls (calls coming from outside of someone’s address book) in 25 out of the 42 countries.
Hiya Registration is the telecom industry's first global, free SaaS-based phone number registration product. Validated businesses are registered on the Hiya Voice Security Network, which protects 500 million users and is utilized by networks worldwide.
The addition of Loccus.ai to Hiya combines the power of Hiya’s Adaptive AI fraud prevention system with AI voice detection to provide businesses and networks with the most complete fraud call protection available across the industry today.
Hiya Connect was included in 36 G2 Summer 2024 reports, earned 13 badges, and named a High Performer in six regional Grid Reports for the Americas, Europe, EMEA, and the UK for both Contact Center Quality Assurance and VoIP.
Hiya Connect’s ranking as a High Performer in G2’s Spring 2024 Grid Report is based on the responses from verified customers and real users to questions featured in the G2 review form.
A key takeaway from the Hiya State of the Call 2024 report is that while consumers and businesses continue to prioritize voice calls, phone fraud and spam are on the rise – and phone users are paying for it.
Hiya, the global leader in voice security, announces Hiya Registration, a free solution for businesses which ensures that customer-friendly calls are delivered without spam or nuisance labelling or blocking on mobile networks across the
Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and branded calling services to Virgin Media O2
In the fourth quarter of 2023, Hiya observed 7.3 billion unwanted calls globally – that’s more than 81 million spam calls every day – up from 6.55 billion in Q3.
Hiya Connect now offers enhanced performance analytics with accurate consistent data for all branded calling providers. It stands out in the market by addressing key issues such as the difficulty in managing call branding across providers and more.
The recognition is based on the responses from verified customers and real users for each of the VoIP Providers related questions featured in the G2 review form.
