Intelligent, secure
‍voice solutions

Hiya helps block fraud and spam calls for subscribers, and identifies business calls to their customers. All powered by AI and the industry’s largest global data network.

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Modernizing Voice

Hiya’s innovative voice technology is trusted by businesses and carriers to improve voice connections, all enabled by the Hiya Voice Intelligence Platform.

Largest global network

Our solutions are backed by the industry’s most comprehensive network of carriers, OEMs, infrastructure, and data providers. Together, the Hiya Network serves more than 500+ M users across 40+ countries.

Real-time call analysis

Adaptive AI spam protection learns from a continuous stream of call data and user feedback. Over 28 billion calls are analyzed monthly to provide the industry’s most accurate spam protection.

Gen AI voice solutions

Our GenAI provide layers of protection with:

  • Deepfake voice detection
  • Scam protection powered by real-time call analysis
  • Voice transcription & summarization

Connecting businesses with customers

Hiya Connect increases call answer rates by over 30% by identifying outbound calls to carriers and consumers. Businesses improve credibility by registering their numbers and displaying their identity.

Turn-key integrations

Hiya has pre-built integrations available for any TAS configuration. Build innovative services and apps with our APIs and SDKs for iOS and Android.

Global compliance ready

Hiya builds privacy into every layer of our platform, and exceed regulatory compliance requirements across multiple countries.

Delivering reliably at scale

221B

Calls analyzed yearly

40+

Countries covered

1B

Spam calls
flagged monthly
>

30

%
Increased answer rate for businesses
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Better voice experiences with Hiya

With Hiya Protect we’ve been able to block spam and fraud calls with 97.4 percent accuracy, which is phenomenal.
Diane Acevedo, SVP of Operations and Customer Experience

97.4%

Accuracy
Before Hiya, our agents weren’t able to work with consumers on solutions because they couldn’t reach the consumer. With Hiya’s Branded Call, agents are now able to do what they do best: connect.
Brian Summerfelt, President and C.E.O, MetCredit Canada

37%

increase in answer rate with Hiya's Branded Call
Being able to verify effectiveness with robust data is one of the most important things other call centers should consider when evaluating vendors. We were able to prove improvements
OppFi, Senior Data Scientist

25%

increase in answer rate with Hiya's Branded Call
Identifying our calls with Hiya Connect has resulted in 37% more customers answering–27% on the first attempt. That directly impacts new policies, WFM planning, and hourly agent costs.
Fortune 500 Life Insurance Manager

37%

increase in answer rate with Hiya's Branded Call
We’re making as many as 800,000 outbound calls per day and we’re increasing [answer rates] by 6% – that’s huge. For our business, when you hear that type of number you know that’s just a lift that’s incredible
Contact center business analyst for a financial services

677%

ROI
We found that up to an additional 15% of our outbound calls are being converted to consults because of the quick fix solution Hiya Connect provides.
Ed Cunning, VP of Marketing

15%

increase in call conversion

Hiya’s Voice Intelligence Platform

Our solutions enhance voice connections with GenAI, security, and productivity. The Hiya Voice Intelligence Platform enables smarter, safer, and more efficient voice interactions with seamless integrations.

Hiya solutions:

  • Connect businesses with their customers
  • Secure carrier networks
  • Protect people from spam and fraud

Build and grow with
the future of voice solutions

See how you can generate new revenue streams with secure and intelligent voice interactions for customers.

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